Privacy Policy

Effective date: February 2026

Simply Solar ("we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or services.

1. Information We Collect

We may collect the following personal information when you interact with our website or request our services:

• Full name and surname
• Email address
• Phone number
• Physical address or property location for site assessments
• Details about your property and current energy usage
• Any additional information you provide through our contact or quote request forms

We may also collect non-personal information automatically, such as browser type, device information, and pages visited, through cookies and similar technologies to improve your experience on our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide quotes for solar installations
• To schedule and perform site assessments, installations, and maintenance
• To communicate with you about your project, including updates and follow-ups
• To send you relevant information about our services, promotions, or industry news (only with your consent)
• To comply with legal and regulatory obligations
• To improve our website, services, and customer experience

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our business (e.g. equipment suppliers, installation partners), under strict confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of Simply Solar, our customers, or the public

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. These measures include secure storage of electronic records and restricted access to personal information on a need-to-know basis.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to handling your data responsibly.

5. Your Rights Under POPIA

As a data subject under the Protection of Personal Information Act, you have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Object to the processing of your personal information
• Withdraw your consent for marketing communications at any time
• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been infringed

To exercise any of these rights, please contact us using the details provided below.

6. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: zaninkuna@gmail.com
• Address: 1219 Mokale Dr, Unit 7, Mmabatho
• Phone: +27 72 474 4689

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.